The second-hand marketplace Shoppers Share Frustration Over Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
